Privacy Policy

Overview

ListedEdge ("we", "us", or "our") operates as a lead generation service connecting homeowners considering selling their property with local real estate agents. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By submitting your details through our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not submit your personal information.

Information we collect

When you register your property through our website, we collect the following personal information:

• Your first and last name
• Your email address
• Your phone number
• Your property address
• Property details such as the number of bedrooms and property type
• Your approximate selling timeline
• Any additional notes or information you voluntarily provide

We may also automatically collect non-personal information such as your browser type, device type, IP address, and pages visited on our website for analytics and security purposes.

How we use your information

We use the information you provide solely for the following purposes:

• To match your property with appropriate local real estate agents
• To facilitate introductions between you and matched agents
• To communicate with you about your registration and our services
• To improve our website and services
• To comply with our legal obligations

We will never use your information for unsolicited marketing, sell it to data brokers, or share it with any party that is not a real estate agent matched to your property enquiry.

Sharing your information

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared in the following limited circumstances:

• With matched real estate agents — as described in Section 5 below
• Service providers — trusted third parties who assist us in operating our website (such as hosting and email services), bound by confidentiality obligations
• Legal requirements — if required to do so by law or in response to valid requests by public authorities
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Information shared with agents

The core purpose of ListedEdge is to connect you with real estate agents. By submitting your registration, you expressly consent to us sharing your personal information with real estate agents who are geographically matched to your property.

The information shared with agents will include your name, contact details, property address, property type, bedroom count, and selling timeline. Agents who receive your details are independently responsible for how they handle and store your information once received.

We take reasonable steps to ensure agents who access your information operate professionally and in accordance with applicable privacy laws. However, once your information has been passed to an agent, you should direct any concerns about their use of your data directly to them.

Data retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. In practice, this means we keep your registration details for up to 24 months from the date of submission, after which your data is securely deleted unless you have requested earlier deletion.

You may request deletion of your personal information at any time by contacting us using the details in Section 12. We will action your request within 30 days.

Your rights

You have the following rights in relation to your personal information:

• Access — you may request a copy of the personal information we hold about you
• Correction — you may request that we correct any inaccurate or incomplete information
• Deletion — you may request that we delete your personal information
• Withdrawal of consent — you may withdraw your consent to us sharing your information with new agents at any time
• Complaints — you have the right to lodge a complaint with the relevant privacy regulator in your jurisdiction

To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to all requests within 30 days.

Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. Cookies are small data files stored on your device.

We may use the following types of cookies:

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — help us understand how visitors use our website so we can improve it

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our website may not function correctly.

Children's privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we handle your personal information, please contact us: